My experience was 100% stress free I found the company representative to have great product knowledge (no run around),he was also friendly, professional and FOLLOWED through with me without being harassing. He also listened to what I wanted instead of trying to up-the-sale. Product arrived on time and was packaged very well... They took the same care with my order as I would have! KUDOS ETO! Veronica W/Thompston Management, LLC (Maryland).
I love the doors! It is solid and very well constructed. We are still in the process of installing them, but everyone who saw them were impressed! The doors changed the whole look of the house, inside and outside! It was a pleasure to do business with you!
The door is beautiful, even moreso than I expected. The craftsmanship is superb. The people at ETO were quite helpful in configuring my door and explaining the options and features.
We purchased from your company back in 2005 and were very pleased and decided you were the company to go to again for the 2nd time. Again we are very pleased with the service, follow up and product. If we were to order again, you will be our go to company for doors!.
This is the 5th time I have purchased Mahogany doors from ETO. Every time, I have completely satisfied my clients. The web-site is easy to use and the price is very competitive. My doors are delivered in a reasonable time frame. That is called a pretty good business plan in my book.
*James F, AIA, Architect. (San Diego, CA)
Thank you so much for your assistance with the 72 Louvered doors we needed for the new Pool Cabanas at the Hotel Del Coronado. This was an exciting project, but very stressful in terms of timing, as all had to be completed on very short notice. ETO Doors was just great to work with, very responsive to our needs, a superior product when we received it, and you seemed to do everything you could to meet our deadline. Barry, you were great to work with, and I will definitely come back to you for any future needs associated with your products.
Thanks again- look forward to doing business with you again. Please feel free to use this reference in any future projects.
Thank you to all at ETO Doors for your extarordinary customer service. And a very warm and special THANK YOU to Pamela, Dave P. and Joey in shipping! May 2014 be the most blessed, prosperous and healthy one for all! (January 6, 2014)
The doors safely arrived last Friday, 10/11/13. I want to thank you for all of your efforts to make this situation right. Your professionalism, honesty and commitment to pleasing the customer is most appreciated. Unfortunately, in today's society that doesn't always happen, so all the more reason I want to say thank you.
Once the house is built I'm sure we will receive rave reviews on our doors, especially our front door. Tina and I will not hesitate to recommend ETO to anyone that asks where the doors came from.I wish you all the best in everything you do.
charlesbedford4 on 07/12/2013
We purchased three Rolette-NEUMA DOORS - Signature Fiberglass: Classic Patio Doors and couldn't be happier with them. Would definitely buy from ETO again. We had the blinds put into two of the three doors for privacy since they all lead into a hot tub room. Great end results of the total makeover of the hot tub room from a 30 year old in ground hot tub to a fully contained brand new hot tub room. Now it is just time to relax and enjoy.
I just want to thank everyone involved in my order and delivery process. I was very anxious to get this door as we were recently robed. The burglar entered through a door that was too easy to access. Anyway, everyone at ETO who had a hand in this order were very helpful and understanding. I was clueless as to how to get this door shipped to Hawaii, but you took care of that also and I am very grateful. The door is beautiful and we are feeling much safer. If I ever need another door I will definitely check out your website again. You saved the day.
We have gotten many compliments from the neighbors! We have a 1920 house and a very unusual door size that was impossible to find: 40" x 80". And, changing the opening and using a smaller door wasn't an option. I am thrilled that I found ETO online, and with our new door.
*Bill Downard. (Los Angeles, CA)
I purchased your Eclipse model doors and they arrived on time in perfect condition. I have enclosed the before and after photos of my front doors and your doors have made the entry outstanding. I am remodelling the whole house and the difference is astounding, yet the compliments I received on the front doors far outnumbers the compliments I received on any other part of the house. I am sending in an orer for another eight (8) doors as I continue on my never ending project. Thanks for the beautiful doors. (July 27, 2012)
*Cassie M. (Iowa, LA)
Tara, it is our pleasure to refer anyone we know building a home to you! Hands down, the experience with you and your company is the best out of any experience we have had in home building. I told Jennifer that we were so pleased from the level of assistance you gave us as well as the quality of the doors and how well they were packaged. Not a single bit of damage. I could be your spokesperson! (July 6,2012)
*Bob C. (Falls Church, VA)
My garage door looks great! I cannot believe how quickly it was done..It looks great and my neighbor across the road would like the same one for the house. I've told her where to get one.. ETO! Thank you Mei! (May 17, 2012)
*Matthew E. (Santa Barbara, CA)
I got the Moderno door hung yesterday and received the wood staining samples as well. The door looks great...Very good quality. Thanks for everything. I'm very pleased. (April 25, 2012)
*Lynette W. (La Grange, IL)
The doors are beautiful, the people at ETO are great to deal with! The packaging of the doors was great and it was delivered in timely manner. I would definitely do business with them again. As soon as the door is installed on my new house I will take pictures and send them to ETO's gallery. (April 25, 2012)
*Bob P. (Providence, RI)
Hi Barbara, Just wanted to let you know that my doors were delivered yesterday with no problems. Nice job on the crating. Everything was perfect as ordered and looks fantastic! Thanks for the great service!! Best Regards, Bob P. (March 13, 2012)
*Bob G. (Houston, Texas)
Barbara, The doors were delivered yesterday 6 hours before schedule (good). Later that day my guys opened the delivery and both doors were in good shape (no damage). The doors were beautiful. Excellent Job by ETO Doors. My customer was very pleased and satisfied. Thanks to all of your folks for a job well done. (March 6, 2012)
*Grace and Larbi S. (Australia)
Hi Brandon. I hope you are well. I am embarrassed to say that I have had a " thank you" parcel ready to ship to you for the last two months to thank you for the beautiful doors. We could have never sourced doors like this in Australia. Thanks for all your help and keep in touch! (March 6, 2012)
*Lee S. (Vancouver Island, Canada)
Thanks ETO. We've had many compliments about our mahogany door. We chose espresso stain, which really shows the carving well. Attached is a photo. It came out great! I used to make my own doors and was very impressed not only by the price, but the quality as well Thank you Lee S. (March 6, 2012)
*Tammy (Huntington Beach, CA)
Our doors are gorgeous! We really like them and yes we would highly recommend your company. Thanks so much and I can't wait to enjoy them. Thanks much for all your help. Both Richard and Joseph have been great. (Feb. 17,2012)
Diane V. (Van Nuys, CA)
Dear Esther, you can be sure you will be hearing from me. I have given your name to my friend, Angie B., the designer, and will get her the catalog this weekend. Thank you so much for caring and taking the time to help me find my beautiful treasures. The weekend will be spent researching various varnishes and maybe applying a coat or two to my new doors. All the best to you!(Feb. 17,2012)
*Irit A.(Miami, Florida)
Dear Jason R., Miami needs workers like you with no doubts!!! I am not used to such efficient service!! Thank you again for such amazing service. And if you are an employee in that company I would love to send these words to the owner so he would know how lucky he is to have you there.. you are a real asset to the company. Thank you again for your time and kindness. (Feb. 17,2012)
*Gregg and Rosanna (Frederick, MD)
Just a note to tell you how happy we are with the doors. They are beautiful! Everyone who has seen them can't believe how nice they are. Thanks so much for such an excellent product. (Feb. 17,2012)
*Matilda M. (Roslyn Harbor, NY)
Hi May! Just wanted to thank you for the garage door. I love it. Thank you so much for your help. (Feb. 16,2012)
*Lisa K. (Lake Tahoe, CA)
Hi Anthony! LOVE, LOVE, LOVE the doors purchased from you!! Made a huge difference with the front of our lake house! My husband could not believe that I found it on the internet! Scored some huge bonus points with him on that one!!! (Feb. 16,2012)
*Judge Jerry S. (Ft. Worth, TX)
Hi Fritz, Our New Doors Arrived! Even our builder says they are beautiful and I am sure he will keep you all in mind for future projects. PLUS, they came in about 3 weeks earlier than expected! Thank you again for all your time, patience and encouragement. We could not be happier. If I can ever serve as a reference for you and ETO Doors, please do not hesitate to ask. God bless. (Jan. 11,2012)
*Kathy O. (O'Fallon, IL)
Being a huge customer service stickler and proponent of companies that give it (as my staff does), I will continue to tell everyone where I got my door.I have had so many compliments already and people asking! My building components company has even commented on it (two people) and I gave them ETO's name. (maybe they will contact you to carry your products). (Dec. 30, 2011)
*Deanne Taylor. (Burbank, CA)
My ETO front door has been installed and it looks amazing. I love it! It looks much better in person than in the picture! I bought a Brentwood fiberglass 96" door with Oval glass in it. When the sun or the light from the porch shines on the glass, the rain glass that surrounds the oval glass really shimmers and it looks absolutely breathtaking! I am so glad I bought it. It arrived very well packaged and in a timely fashion. I would recommend ETO doors to anyone who wants to be satisfied with their purchase. Thank you, ETO doors!! (Dec. 11, 2011)
*Robert D. (Burbank, CA)
Ordered your Mahogany Vinos door with extra casing. Door was installed as the entrance to my wine room. Finished up great and looks beautiful. Very, very solid and heavy. An impressive piece that we receive constant compliments on. Ordering was easy and shipping was on time. 100% satisfied with your company. Thank you. Robert D. (Nov. 16, 2011)
*Steven. Samaniego (Los Angeles, CA)
Mr. Joseph Giordano was my ETO sales representative for my purchase of 21 doors for my home remodel. Mr. Giordano went through 5 or 6 invoice modifications, numerous phone calls with me and my general contractor and two meetings in his office before we finally had all our questions answered and got all that we wanted for the best price and never gave up with us. He was very patient with our indecisiveness and always willing to help in any way. The price was right of course but Mr. Giordano's professional manner had a very large role in decision to purchase ETO doors! Thank you Joseph for your help and patients with our purchasing of your doors. ( August 16, 2011)
*Tony N. (Ashville, NC)
Barbara, our door arrived this afternoon and the transfer went without a hitch. My contractor brought it to the house where we unloaded and uncrated it. The door is all I had hoped it would be and you guys were very easy and straight forward to deal with. So from the east coast (a little north of Ashville, NC) to the west coast - thank you, it has been a pleasure doing business with you all. ( August 4, 2011)
*Richard R. (San Lorenzo,NM)
Got the door 6/28- it is beautiful alder wood with the privacy rain glass. Your folks dis a great job and packaging was super, it will be easy to finish and place on the opening. I will b able to complete my target date. Will do business with ETO again and certainly recommend you guys. Thanks. (June 28, 2011)
*David R. (Pasadena,CA)
Just wanted to let you know thay my door project is now complete The finished project looks just as great as I thought it would. Oren, I also want to thank you for dealing with me all the times I contacted you. I sincerely appreciate your professional and speedy responses to see this job through. I liked the ETO experience and wouldn't hesitate to refer to others. (May 24,2011)
*Design Build Love (San Luis Obispo,CA)
We were fortunate enough to receive one of your beautiful Mahogany doors as part of our House Crashers's episode on DIY Network. WE LOVE IT!!!!!! Never knew that a door could be sooooo beautiful! Thanks a ton! (May 17,2011)
*Kamala, P. (Waxhaw, NC)
Our doors have been stained, sealed and installed and they look beautiful. We have attached pictures. Thanks for all your support and service. I just wanted to send you pictures to show you how amazing they came out! Thank You! (May 16, 2011)
*Tina F. (Roswell, GA)
To all of the ETO Doors employees and anyone else un-named that had anything to do with our beautiful doors. We received them last Friday and were able to install them yesterday and I must say they are just stunning. The salespeople at Lowe's even complimented my husband on the pictures he brought in to show off the doors. They thought they were actually antique castle doors we'd bought!! As you are probably aware, both Home Depot and Lowe's have similar rustic knotty styles but the quality and price just do not compare to ETO Doors. Lowe's even wants to put a picture of the completed project up in their store for display. I am totally blown away by the beauty and quality of the doors, I just can't thank you enough. I appreciate everyone who took the time to work with me. The wait was definitely worth it and then some!!! (May 12, 2011)
*Tom S. (Robbinsville, NJ)
Dear Joseph, Door is up, thank-you for all your help. And most importantly selling me a quality product. Trim was perfect. I will send more info & pictures. Again many thanks. (May 11,2011)
*Susan W. (Thousand Oaks, Ca)
ETO has proven to be a great resource for quality and affordable doors and you have definitely earned our business in the future. Helen, we particularly grateful to you. Thank you so much! (May 5, 2011)
*Joe S. (Pittsburg, Pa)
Joe, thank you very much! We have been very happy with the door and every
*Art M. (Henderson, NV)
I am writing to express my gratitude for Nick's professionalism on Monday, October 29th to identify what was holding up the delivery of the doors as well as quickly obtaining authorization for a second person to help deliver the pre-hung French doors. His efforts could readily serve as a benchmark of fine service.The doors look great with hardware to match existing door hardware and the addition of a surface down bolt to hold the inactive door closed, when necessary, that also enables the active door to lock closed. My goal was to be able to create a “warm room” to lessen the cost of heating in the winter. ETO's Energy Efficient French doors made this work well with temps in my den consistently in the high 70’s. Nice. So, again, thank you for your help.
*Michael S. (Woodside, CA)
Esther and Leigh,Thank you both for all of your help in getting the doors to us by the weekend. We had a crew scheduled for the weekend and having the doors (and pocket frames especially) on site for them allowed us to keep the project on schedule. Thanks Again.
The pallet and method of securing of the door to the wooden skid was phenomenally done, and very secured from top to bottom. The door was cardboard boxed excellently, and even the clear plastic wrap over the pallet, and supports didn't have no tear holes or damage what so ever. The door was flawlessly perfect in appearance and craftsmanship. When I get it installed I'll send you some photographs. From my initial contact with ETO doors the whole process has been nothing short of spectacular from communications, through ordering process, and receiving exactly what I ordered, wanted, and needed. Topping it all off is the fact I received my order in a very fast timely manner. Hats of to ETO Doors and their entire work force connected with my order. Most kind and sincere regards. Gary A.
*Brad & Sanj
Here's our installed Danum. It'll make a great first impression on potential buyers!
*Deborah A. Costanich
I purchased two unfinished mahogany doors in 2008. I finished them with stain and teak boat sealer. Today, they are just as beautiful as the day they arrived, even though I live in rainy, windy Washington. I will be back for more. These doors will surpass any other doors that can be found.